“We can’t wait to see that beautiful crystal water!” "They still deliver chemicals to us and do our pool opening and closing each year and we’re excited to open our pool this May 10th,” Scrofine-Saunders said. In addition, she said, “the Rosas are an amazing family who offer outstanding and professional service their employees are incredibly polite, welcoming and accommodating and Rich is a true people person who ensured our comfort through the whole construction process. Thanks to automatic pool cleaners and easy-to-use timing systems, pools are no longer difficult to maintain and they’re great recreation for kids and the whole family.” “The days of pools being perceived as not adding value to a home are over. What hasn’t changed? “Demand for pools remains high today and sales are excellent,” he said. In addition, “colored lights are more popular than white lights, safety covers on pools are sturdier and more durable than the tarps used years back, and salt water pools have become increasingly popular.” “In-ground pools aren’t as deep as they used to be - years ago they were eight feet deep and now they’re usually six to seven feet deep - and there are significantly fewer diving boards installed today,” he said. “Our projects are designed to incorporate everything, including lighting, hydrotherapy jets and pumps, and construction can usually be completed within a month once permits are secured,” Rosa added, noting that his team calls customers each afternoon to report on the status of their construction and what will be happening over the next three days.Īccording to Rosa, this commitment to customer service and clear communication have earned Integrity Pool & Spa 12 gold awards and one silver award for service excellence from the Northeast Spa & Pool Association over the last 13 years.Īmong trends in the industry, Rosa said that the way pools are used has changed over the years.
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